Get in touch with Equifax
Subscriber Helpdesk: Call 0800 653 309, 8:30am-5pm Mon-Fri | assistonline.nz@equifax.com
Public Consumer Enquiries: Call 0800 692 733, 9am-4pm Mon-Fri | publicaccess.nz@equifax.com
General Enquiries: Call 0800 698 332 (or 09 871 9838 from overseas), 8:30am-5pm Mon-Fri
Worried about fraud or identity theft? You can request a supression on your Equifax credit report.
NOTE: if you are calling from a mobile phone or from overseas please call +64 (0)9 367 6200
Subscriber Helpdesk
Telephone: 0800 653 309
Facsimile: +64 9 367 6227
Hours: 8.30am – 5.00pm (Monday to Friday)
9.00am – 12.00pm (Saturday)
Public Consumer Enquiries
Telephone: 0800 692 733 (0800 MY CREDITINFO)
Facsimile: +64 9 367 6227
Hours: 9.00am – 4.00pm (Monday to Friday)
General Enquiries
Telephone: 0800 698 332 (0800 NZ VEDA)
Mobile and overseas callers: +64 (0)9 367 6200
Hours: 8.30am – 5.00pm (Monday to Friday)
Out of Hours Support
All severity incidents outside of business hours relating to Veda services should be logged with the Veda IT Service Desk.