Where does the information on my credit file come from?

We collect credit information directly from you as the consumer, from our customers such as banks, finance companies and other credit providers, or from public sources.

Our customers may supply your name, addresses, date of birth, gender, employer, occupation and the type of credit account you applied for. Details may also be provided relating to your repayment history on existing credit accounts you hold with a credit provider.

We also use information from public sources such as court records and newspapers, and other publicly available publications and databases.